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Remote Bilingual Service Desk Analyst - Spanish/English
Remote / Online - Candidates ideally in
Concord, Cabarrus County, North Carolina, 28025, USA
Listed on 2026-06-09
Concord, Cabarrus County, North Carolina, 28025, USA
Listing for:
CAI
Full Time, Remote/Work from Home
position Listed on 2026-06-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
CAI is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support for Spanish and English speaking users remotely. Responsibilities include diagnosing technical issues, ensuring excellent customer service, and documenting interactions effectively.
The ideal candidate will have at least 6-12 months of experience in technical support and customer service, alongside strong troubleshooting and communication skills.
This full-time position offers a competitive hourly wage of $18.00 plus language bonuses and flexible working hours.
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