Systems Administrator; Lead; Ottawa

Position: Systems Administrator (Lead) (Ottawa)
Position Title  Systems Administrator Team Lead
Location  Ottawa, ON (377 Dalhousie Street)
Work Model  Hybrid – 4 days onsite, 1 day work from home

Role Overview  Lead the Systems Team responsible for reliable, secure, and scalable operations across IT, cloud/server infrastructure, hosting platforms, and Live Production Support (LPS). Combine hands‑on systems administration with people leadership, setting priorities, improving processes, and ensuring strong service delivery and operational excellence.
Responsibilities   Lead a small, sharp Systems team
Run agile workflows and keep work moving with clear priorities
Own IT operations, including access, endpoints, processes, and documentation
Drive security practices such as patching, access control, and incident readiness
Manage AWS, Windows & Linux servers, and infrastructure
Oversee hosting platforms (Plesk, Word Press)
Improve automation, Dev Ops, and deployment workflows
Strengthen uptime, monitoring, and disaster recovery
Participate in on‑call and support production when it matters
What Matters Most  We can teach tools. We can’t teach mindset.
Takes ownership and follows through
Stays calm under pressure and solves problems
Leads without over complicating things
Balances technical depth with practical decision‑making
Qualifications   Experience leading a small technical team
Strong systems admin background (Windows & Linux)
Solid AWS experience (IAM, networking, compute, storage)
Exposure to Dev Ops practices and Git workflows

Experience with hosting environments (Plesk, Word Press)
Comfort with incident response and on‑call environments
Benefits  Competitive salary, benefits, opportunities for growth and advancement. Smoke‑free workplace, downtown location, and a fully stocked fridge for staff.
Compensation  CAD $90,000 - $130,000 annually, plus benefits.

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