Remote AI Enablement Lead Job Ontario Canada,IT/Tech

Position: (Remote) AI Enablement Lead

The AI Enablement Lead is responsible for driving the practical adoption of AI tools, processes, and thinking across North Star's business operations. This role does not sit within R&D and is not focused on product development. Instead, it exists to ensure that every department across the organization is equipped, educated, and empowered to leverage AI to improve how we work.
This is a cross-functional role with high visibility, reporting directly to the EVP.

Salary:

110K - 125K CAD

79K - 90K USD

This remote role welcomes candidates anywhere in Canada and the US. Up to 10% travel might be required for AI events.

What your impact will be:

AI Adoption & Literacy

Assess AI readiness and maturity across all non-R&D departments (e.g., Finance, Customer Service, Operations, HR, Sales, Professional Services)

Develop and deliver AI training, workshops, and resources tailored to each department's needs and skill level

Demystify AI for non-technical teams — translate capability into practical business value

Use Case Identification, Development & Delivery

Partner with department heads to identify high-impact AI use cases within their workflows

Build and maintain a prioritized backlog of AI opportunities across the organization

Develop lightweight business cases for AI initiatives, including expected outcomes and effort

Design, build, and deploy AI-driven solutions for business operations — including workflow automations, internal tools, bots, prompts, templates, and integrations

Own the full lifecycle from concept through implementation and iteration

Measure outcomes and refine solutions based on user feedback and real-world performance

Governance & Standards

Establish and maintain guidelines for approved AI tools, acceptable use, and data handling

Ensure AI usage across the org is consistent, ethical, and aligned with company policies

Monitor the evolving AI landscape and make recommendations on new tools and practices

Cross-Functional Coordination

Serve as the bridge between R&D's AI capabilities and the business's operational needs

Coordinate with R&D and IT as needed, without owning their roadmaps or technical decisions

Report regularly to the EVP on progress, adoption metrics, blockers, and opportunities

Change Management

Build internal enthusiasm and momentum around AI adoption

Identify and develop AI advocates within each department

Address resistance through education, quick wins, and demonstrated value

This Role Is NOT Responsible For

R&D's AI/ML product roadmap or CIS7 development

AI capabilities embedded in North Star's customer-facing products

IT infrastructure or platform decisions

Managing direct reports (at this time)

What we are looking for:

Background in technology, R&D, or product development with a desire to shift toward business enablement

Understanding of AI tools, concepts, and practical business applications

Hands-on ability to build and deploy AI solutions — e.g., automation workflows, AI integrations, chatbots, prompt engineering, low-code/no-code tools, or scripting

Strong communication skills — ability to translate technical concepts for non-technical audiences

Demonstrated ability to work cross-functionally and influence without direct authority

Comfort operating independently with minimal oversight

Experience in the software or utility industry

What would make you stand out:

Experience with change management or organizational transformation

Familiarity with North Star's products, customers, and internal operations

Experience with platforms such as Microsoft Copilot, Power Automate, OpenAI APIs, or similar AI tooling

What we can offer:

3 weeks' vacation and 5 personal days

Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment

Employee stock ownership and RRSP/401k matching programs

Lifestyle rewards

Remote work and more!

About Harris:

is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been…