Facility Manager

About Us

Here at LAZ Parking, we often say, it’s not what we do, it's the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.

The Facility Manager supports the Director of Operations with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Project Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.

• Primary Contact: will serve as the primary contact for operations. All questions and issues should be directed to the Manager for follow-up.
• Performance Management of Personnel: will be responsible for the performance of staff, contract compliance, and revenue procedures as well as any subcontract firms we may utilize.
• Employee Relations: will be responsible for talent recruiting, hiring, employee retention, motivation, labor relations, and workforce planning and allocation.
• Operational Oversight: will be responsible for successful operations, maintaining corporate policies and procedures, maintaining, and reporting on expenses and revenues, managing all assets, and monitoring service performance goals.
• Operational Data: will be responsible for collecting, maintaining, and reporting on all operational data, with support of the airport Division and Regional Team.
• Safety and Security: will be responsible for the safety and security of customers, parkers, employees, and facilities by assuring that standards for safety, customer service, and professionalism are maintained.
• Regulatory Compliance: will be responsible for all governmental regulations, and compliance with Local, Regional, State and Federal established standards and procedures.
• Responsible for developing client relationships and business retention.
• Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
• Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.
• Identifying high potential employees to support the organization’s continued growth.
• Responsible for planning and executing plan for the opening of new locations within their assigned portfolio.
• Preparation of budgets/monthly reviews of profit/loss by location with assigned portfolio.
• Organize and narrate parking management skills for staff.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required.
• Managing, planning, scheduling, training, and directing the activities of staff which may require compliance with the Collective Bargaining Agreements.
• Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa).
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio.
• Participate in labor contract management if applicable to assigned portfolio.
• Review and edit proposed parking, maintenance, etc. agreements.
• Communicate with local police department and emergency management teams regarding operations.
• Organize and manage the oversight of event operations within LAZ Parking.
• Monitor, review, and analyze the market rate structures.
• Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation.
• Additional related duties as assigned.

• The Project Manager will maintain a positive community presence and be responsible for all community outreach activities. They will also be ready to respond…