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Merchant Regional Manager

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: 2020 Companies LLC
Full Time, Remote/Work from Home position
Listed on 2026-06-07
Job specializations:
  • Management
    Client Relationship Manager, Operations Manager, Business Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
** Job Type:
** Regular
*
* Work Location:

** Amex Merchant - Chicago, IL 60606
** Overview:
**** 2020 Companies is hiring a Regional Manager!
***
* Location:

60% Travel Within Territory, 40% Home Office
**** Pay:** **$65,000 + 10% Monthly Bonus Opportunity
**** About the Position
** Our Client in the financial sector and 2020 Companies have partnered to hire an experienced full-time Regional Manager.  This position will successfully manage a field team of Brand Ambassadors across multiple major retail markets.  The Regional Manager is responsible for establishing and maintaining effective working relationships within territory, clients and retailers, to understand and exceed client goals and will effectively hire, train, coach and provide performance feedback for their employees.  

This role will require extensive travel throughout the territory to effectively manage the field team.
* Competitive salary, paid weekly
* Monthly Bonus Incentive
* 60% in field, 40% home office
* Travel to locations regularly throughout the territory
* Tech & Mileage Reimbursement
* Health/Dental/Vision Insurance
* 401K Program
* Paid Time Off
* Paid Holidays
** About Company
** 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
*
* Job Description:

*** Manage, motivate, direct and coordinate activities of team members to meet and/or exceed visits and project goals
* Personally accountable for team members and all documentation pertaining to team productivity
* Responsible to accurately track merchant visits, events and KPI results
* Successfully develop and build territory relationships through networking
* Effectively provide daily direction, training, and guidance while ensuring retention of the team
* Successfully determine staffing requirements in accordance with client and company directives
* Ensure proper training of sales techniques, products, policies, etc.
* Administer and document all counseling's and terminations accurately and in a timely manner while following established procedures
* Contribute to team effort by assisting in launch-related activities, as needed
* Travel to locations regularly throughout the territory
* Ensure adherence to all company policies and procedures
* Attend meetings and conference calls as required in and out of region as needed
* Assist in temporarily overseeing extended territories as business needs dictate
* Dress and act professionally at all times
* Perform all other duties as assigned
** Performance Measurements:
*** Ensure team meets established weekly/monthly projects goals/quotas
* Customer/client satisfaction based on the territory's merchant visits, NPS results, and substantiated complaints
* Maintain proper head-count across regions
*
* Qualifications:

*** High school diploma or equivalent required;
Business degree preferred
* 3-5 years retail and sales management experience required
* Superior leadership abilities with effective, professional communication and presentation skills
* Proven ability to show good judgment and initiative, make decisions and problem solve
* Capable to work autonomously with excellent time management skills
* Must be able to travel 50% of the year to various markets across the US and work flexible hours
* Ability to manage by P&L standards across the entire business unit
* Reliable transportation and proof of insurance
* Familiarity with Microsoft Office Suite and CRM a plus
** What You Can Expect From 2020 Companies
** We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect…
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