Repairs Manager

Job Details

• Title:
  
  Repairs Manager
• Job reference: RWD
  0000770
• Location:
  
  Homebased / Agile (predominantly Saltisford 1 or Town Hall, hybrid/home work available)
• Salary: £53,460 to £55,611 per annum
• Hours:
  
  Full time, 37 hour basis
• Package:
  Local Government Pension Scheme, up to 32 days leave, BUPA Cash Plan, Work Perks
• Job category:
  Asset Management, Community Safety, Housing, Maintenance
• Posting date: 02/06/2026
• Closing date: 14/06/2026

• Lead 15 technical, administrative and contact centre staff enhancing a customer‑centric culture in line with council values and service standards.
• Directly manage 3 technical and contact centre team leaders, 2 contract administrators and a voids officer.
• Effectively and robustly manage the core repairs and void contractor ensuring performance meets required standards.
• Ensure effective identification of repairs and appointment making at first point of contact.
• Oversee the responsive repairs aspects and performance of Gas, Electric and other specialist compliance contracts, in conjunction with Compliance Officers.
• Act as the main point of contact for clients, providing technical advice and support.
• Have oversight of all budgets and ensure effective processes for valuations and prompt contractor payments.
• Ensure the team and contractors comply with all health and safety and compliance requirements.

• Professional membership (RICS, CIOB or equivalent).
• Significant experience managing a repairs service, ideally with external contractors.
• Excellent contract and project management skills.
• Knowledge of health and safety and the Big 6 compliance areas related to repairs and voids.
• Strong communication, problem‑solving and organisational skills.
• Driving licence or access to transport.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post.