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Quality Assurance

Online/Remote - Candidates ideally in
Posted by Oclinicals
Full Time position (Ref. #OCSQA002)
Listed on 2019-05-24
Salary 100 USD Monthly USD 100 MONTH
Job specializations:
  • Quality Control
    Entry Level Quality Control, Quality Assurance
  • IT/Tech
Job Description & How to Apply Below

• Work to improve an organization's efficiency and profitability by reducing waste.
• Devise sampling procedures and directions for recording and reporting quality data.
• Collect and compile statistical quality data.
• Identify training needs and organize training interventions to meet quality standards.
• Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities including witness.
• Provide statistics on call center performance.
• Develop reports integrating statistical analysis on action planning.
Position Requirements

• Consistent metrics results; outstanding attendance, reliability scores and schedule adherence.
• Prior quality assurance, mentor or supervisory experience it’s a must but not required.
• Demonstrate strong ability in statistical analysis and intermediate knowledge in Microsoft Excel.
• Demonstrate strong interpersonal skills with proven success in motivation and leadership.
• Demonstrate strong attendance and adherence compliance.
Required Language Skills:
  • English - Good
Additional Information / Benefits

• PC's processor: i5 or higher with 8 Gbs RAM.
• It´s a must to have 2 PC monitors.
• Internet speed: 10mbs or higher.
• USB Headset with noise canceling.
• Wire connection (LAN) not Wifi.
Contact Information
Contact Name: Oclinicals
Preferred method of contact: Email with CV via Application Box below.
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Venezuela-only applications: This Company / Employer has indicated that only qualified candidates currently living in Venezuela (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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