Project Manager; Hybrid

Job Summary

We’re seeking a Project Manager who is passionate about delivering creative, effective solutions tailored to each partner’s needs. You’ll manage your own book of business, oversee new location openings, solve unique challenges, and drive the success of your partners. Building a new business isn’t easy, but this is an opportunity to join us on the ground floor and create something remarkable.

Clark National Accounts, a division of Clark Associates, has recently joined forces with Clark Pro, expanding our reach across industries including Restaurants and Retail, Entertainment, Senior Living, Hospitality, Business and Industry, Casinos, Health Care, and Higher Education. We provide equipment, supplies, project management, and partnership for our customers across these verticals.

Our Project Managers play a critical role in ensuring that our customers’ new locations open as scheduled. Your daily work includes reviewing project specifications, quoting kitchen equipment and supply needs, and overseeing coordination, delivery, and ultimate success of each project. The Project Manager remains the central point of contact for our customers during their first 30 days of operation. Successful project completion includes customer satisfaction, profitability targets, and a commitment to continuous improvements in process, efficiency, and customer retention.

Project Managers also build and maintain strong relationships with customer brand stakeholders.

Occasional travel to company, vendor, or customer locations may be required between 5%–20%, based on partner needs.

Hybrid: located in our Lititz office (30 Citation Lane, Lititz, PA 17543), with two in-office days per week.

• Build strong, solution‑focused customer relationships: partner with customers to identify tailored solutions that drive revenue growth and profitability. Develop trusted relationships with key stakeholders through clear communication, responsiveness, and proactive support.
• Own project quoting and scoping: produce accurate, high‑quality project quotes by reviewing specifications and understanding kitchen equipment and supply needs.
• Oversee end‑to‑end project coordination: manage timelines, logistics, and communications across internal teams, customers, and third‑party partners to ensure seamless execution and delivery.
• Leverage product knowledge and clear communication: act as a knowledgeable resource for customers and internal teams, providing expert guidance on kitchen equipment and supply needs and project logistics.
• Think critically and solve problems proactively: anticipate challenges and develop practical, customer‑focused solutions by analyzing project needs and identifying improvement opportunities.
• Use data to inform decisions: gather, interpret, and act on data to make well‑informed project recommendations and continuously improve outcomes.
• Champion operational excellence: identify and implement process improvements that increase team efficiency and elevate the customer experience.
• Maintain organized, transparent project tracking: use project management tools (Asana, SharePoint, Loop) to ensure up‑to‑date documentation, task visibility, and data quality.
• Collaborate across teams for brand success: work cross‑functionally with Logistics, Data & Analytics, Account Management, Sales, and Platform teams to deliver a cohesive experience for partner brands.

• Work while sitting/standing and interfacing with a personal computer.
• Communicate effectively using speech, vision, and hearing.
• Use hands for simple grasping and fine manipulations.
• Occasionally bend, squat, crawl, climb, and reach.
• Lift, carry, push, or pull medium weights up to 50 lb.

• Reliable, secure high‑speed internet connection (75 mbps download/10 mbps upload preferred).
• Home router and modem.
• Dedicated home office space that is noise‑ and distraction‑free with strong wireless or wired connection.
• Valid physical address (apartment, suite, etc.); PO Boxes not supported.
• Ability to work and communicate via chat, webcam, etc.
• Legal residents of the following…