Digital Sales Executive - Retail, Travel & Hospitality; Remote

Req : 364485

We are currently seeking a Digital Sales Executive – Retail, Travel & Hospitality (Remote) to join our team in San Francisco, California (US-CA), United States (US).

Launch is looking for a Digital Sales Executive – Retail, Travel & Hospitality who will be responsible for helping us expand our presence in North America. Check us out: LAUNCH by NTT Data.

At Launch by NTT DATA, we’re reimagining what technology can do when people are at the center. We design and deliver intelligent digital products and experiences that don’t just solve today’s challenges—they anticipate those of tomorrow. By blending design, strategy, and engineering, we help organizations move from ideas to outcomes that transform the way people live, work, and connect.

We’re not about slide decks or theory. We’re about creating real outcomes—platforms that evolve, experiences people love, and solutions that help organizations not just keep up with change, and digital products that deliver business impact.

We’re looking for a Senior Digital Sales Executive who can open new doors and build trusted partnerships with C-level leaders in the Retail, Travel & Hospitality industries. This is a consultative, solution‑oriented role where success means not just closing business but helping clients reimagine how technology can elevate the human experience in their organizations.

• Drive new client acquisition by targeting executives and change agents in the Retail, Travel & Hospitality sectors and beyond
• Act as a trusted advisor to the C‑suite, leading conversations that connect industry knowledge with Launch’s capabilities in digital product and customer experience
• Proactively originate demand within strategic accounts by identifying whitespace, crafting account‑specific points of view, and converting insights into qualified pursuits
• Develop and execute account‑based strategies (ABS) that lead to new buying conversations without relying on inbound pipeline
• Bring a human‑first perspective into every engagement—listening deeply, uncovering real business and customer challenges, and co‑creating solutions that matter
• Partner with Launch’s design, product, and engineering experts to translate insights into bold, pragmatic solutions that drive measurable outcomes
• Act as the deal quarterback, orchestrating cross‑functional teams (design, engineering, data, partners) to build cohesive, competitive solutions
• Define win strategies, align stakeholders, and drive structured deal progression across complex pursuits, always maintaining a focus on outcomes, not transactions
• Represent Launch in the market as a thought leader, able to articulate industry trends and the unique value Launch brings to solving them
• Consistently deliver new revenue growth while building long‑term, trust‑based client relationships

• 8+ years of enterprise sales experience in digital, consulting, or product‑led services with a strong focus on net‑new business development in the Retail, Travel & Hospitality industries
• Proven ability to sell complex, industry‑led solutions into the C‑suite (CDO, CMO, CXO, CIO/CTO) with confidence and credibility
• Experience selling digital product design, customer experience, application development and technology transformation
• Experience introducing and positioning AI and similar technologies in a human‑centric, design‑forward manner within the Retail, Travel & Hospitality industries
• A consultative, solution‑oriented approach rooted in curiosity, listening, and industry insight
• Comfort navigating ambiguity and shaping opportunities in partnership with clients and internal teams
• Entrepreneurial mindset—self‑starter, resilient, motivated by building something lasting
• Retail, Travel & Hospitality expertise with understanding of sector‑specific challenges, opportunities, and buyer dynamics, including:
• Omnichannel commerce and unified customer profiles
• Supply chain and inventory visibility
• Guest/traveler journey orchestration
• Loyalty ecosystems and personalization at scale
• Industry‑specific challenges such as seasonality, margin pressure, and shifting consumer expectations

NTT…