Remote Outbound Sales Agent

Remote Work-at-Home | Canada

Job Type

Full-Time

Pay Type

Hourly

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs.

We are seeking enthusiastic Remote Outbound Sales Agents to join our virtual sales team. This role is ideal for individuals who are confident communicators, persuasive, and driven to meet sales goals while working from home.

• Make outbound calls to potential and existing customers.
• Present and promote products or services effectively.
• Identify customer needs and offer tailored solutions.
• Close sales and achieve performance targets.
• Maintain detailed records of calls and customer interactions.

• Must be 18 years or older.
• High school diploma or equivalent required.
• Previous outbound sales or call center experience preferred.
• Excellent communication and negotiation skills.
• Self‑motivated and results‑oriented.
• Ability to work independently in a remote setting.
• Reliable internet connection and a quiet workspace.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results (does not apply in Canada).

• Competitive hourly rate based on experience.
• Paid Time Off (PTO) and paid holidays.
• Full‑time employees eligible for supplemental health coverage through Blue Cross.
• Life insurance options.
• Accident and critical illness supplemental insurance.
• Career growth through internal promotions.
• Paid training while earning a paycheck.
• Team‑oriented culture, casual dress code, and a fun, engaging work environment.

This job is largely sedentary and requires using a computer and telephone headset. Employees may need to sit, stand, and move around the office, reach, lift objects up to 40 pounds, and operate office equipment.

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. Please contact Human Resources to discuss accommodations.

All aspects of employment at MCI are based solely on a person's merit and qualifications. We maintain a work environment free from discrimination and respect. MCI does not discriminate on the basis of any characteristic protected by applicable laws, and we welcome qualified applicants with criminal histories in compliance with local and federal requirements.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It is not an all‑inclusive list of duties, responsibilities, skills, or qualifications. You may be asked to perform other duties. You will be evaluated in part based on the tasks listed herein. The employer may revise this job description at any time.

The job description is not a contract, and either party may terminate employment at any time, for any reason.

Entry level

Full‑time

Sales and Business Development