Sales Executive In House - Virtual

As a Virtual Sales Executive In House, you will be responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

• Salary is based on commission & bonuses governed by a compensation plan, which provides for an hourly rate of $16 as an advance against commissions. In House Sales Executives have targeted annual earnings of $140,000 per year, with some Team Members earning substantially more based on their individual performance.
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more!
• Generous Paid Time Off Program, Paid Sick Days, Paid Parental Leave
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

Our Sales Department operates 7 days per week. Paid training is provided for your first 2 weeks. 5‑day work week and hours will be assigned following completion of training based on business needs.

• Demonstrates the ability to work independently, collaboratively, and with key partners across the organization such as Marketing, Club, Business Management, and on‑site offices.
• Able to work remote and in office during normal business hours as needed.
• Delivers a high level of professional excellence within the HGV culture, including high standards of work ethic, integrity and coachability.
• Team members must be capable of delivering on stated goals and objectives of the role and ensure budgeted targets are achieved or exceeded.
• Maintains a presentable, professional work from home environment free of noise and distraction.
• Participates in all scheduled sales meetings and trainings via platforms such as Microsoft Teams Meetings, Ring Central, etc.
• Ensures sales are closed and sustained through the CRM process and remains current and knowledgeable regarding prices, financing rules, FDI, etc.
• Consistent follow through on all Hawaii policies, procedures, and ensuring all compliance and communicates findings and recommendations with leadership to obtain acknowledgement of opportunities for improvement and process recommendations.
• Must maintain training and compliance requirements via HGV Training platforms and modules.
• Other duties as requested by management in which the team member is capable of performing and expected of the role.

• Ensure that “remote” sales occur within a secured and private space, where customer and company information remain confidential and within HGV security compliance/regulations.
• Ensure the home office has appropriate lighting, audio, and wireless connections to avoid technological inconveniences.
• While HGV provides technological support where appropriate, the Team Member shall maintain data and network requirements (with a minimum of 5G data speed or greater) to ensure intellectual property and data speed services are within HGV standards of service.
• Ensure external distractions that would diminish any sales presentation value and or create distractions are removed during presentation (aka tour) times.
• Maintain open communication with business partners (i.e. Support Services, Quality Assurance Management, Marketing, Tour Coordinator, Contracts, Sales Management team) via MS Teams Chat during presentation (aka tour) times.
• Under no circumstances is the Team Member allowed to share use of HGV issued equipment (including devices, monitors, keyboards, etc) and its software for personal use or with another person, HGV employed or otherwise.

• Must be a resident of the state of Hawaii.
• High School Diploma or GED equivalent.
• 1+ years of sales and customer service experience.
• 2+ years of previous timeshare/vacation ownership experience.
• Ability to resolve complex customer service issues and troubleshoot basic virtual/online issues.
• Able to establish a professional remote work area and adapt to changes in a fast‑paced environment.
• Valid Hawaii…