Advocacy Specialist - Information and Referral
Remote / Online - Candidates ideally in
Appleton, Outagamie County, Wisconsin, 54914, USA
Listing for:
Disability Rights Wisconsin
Full Time, Remote/Work from Home
position
Listed on 2026-05-31
Job specializations:
-
Social Work
Public Health, Family Advocacy & Support Services, Human Services/ Social Work, Community Health
-
Non-Profit & Social Impact
Public Health, Human Services/ Social Work, Community Health
Salary/Wage Range or Industry Benchmark: 51000 - 67000 USD Yearly
USD
51000.00
67000.00
YEAR
Job Description & How to Apply Below
Job Summary
Full Time Equivalent: 40 Hours/week.
Reports to:
Information and Referral (I&R) Advocacy Supervisor. Rate: $51,000 – $67,000 (annually), depending on Experience.
Location:
Anywhere in Wisconsin. If the employee lives within 45 miles of a Disability Rights Wisconsin office (Madison or Milwaukee), they may work fully in-office or in a hybrid arrangement. Residency outside the 45‑mile range qualifies for complete remote work. Applicant must be a Wisconsin resident. Job
Hours:
Monday through Friday, 8:30 a.m. – 5:00 p.m.
About the role
This position is for our Information and Referral Advocacy Team. The Advocacy Specialist is responsible for providing information and referral, as well as technical assistance to individuals with disabilities based on organizational priorities and funding. The advocate will collect case information, investigate complaints, and provide information, guidance, self‑advocacy support, consultation, and referrals. Other duties include administrative tasks related to case maintenance and reporting, outreach, information and referral, resource compilation and organization, and possibly some systems advocacy and training.
What
you'll do Advocacy (75%)
Participate in intake, referral, case acceptance, and quality assurance functions.Collect client information in preparation for group case acceptance meetings or meetings with supervisor, participate in group case acceptance meetings, inform person requesting assistance of decision to accept or deny case, and make appropriate referrals.Provide information, guidance, consultation, and technical assistance to individuals who call for help on employment and housing advocacy issues pertaining to people with disabilities.Maintain a caseload of individuals needing advocacy assistance, including:- Giving information, advice, and self‑advocacy assistance in person or over the phone.
- Intervening directly with employers, landlords, service providers, government/school administrations, and others on a limited basis as necessary.
- Working with the team’s attorney to provide effective legal‑based advocacy when required.
- Preparing written analyses of advocacy issues and documentation necessary to support clients during formal and informal proceedings and meetings.
Complete required intake and case recording forms and maintain accurate records of client interactions and case progress.Consult and collaborate with other DRW advocates on individual cases and advocacy issues.Administration (10%)
Develop and maintain resource files on topics including legal rights of individuals, self‑advocacy, legislative and bureaucratic remedies, grievance procedures, and other advocacy resources and disability‑related organizations.Maintain client and project files both electronically and in paper files. Comply with DRW client data reporting requirements, compile and organize client statistical data.Other duties as assigned.Outreach and Training (15%)
Provide training and technical assistance and advocacy strategies to a variety of groups and write and produce training materials, advocacy manuals, and informational documents on employment rights issues; this can involve developing a substantial knowledge base relative to employment discrimination, housing discrimination, reasonable accommodations, vocational rehabilitation services, and using it independently in the field.Perform outreach activities, with an emphasis of reaching culturally diverse groups and organizations, about DRW advocacy services.Maintain effective working relationships with individuals with disabilities, advocacy groups and service providers; represent DRW on task forces, coalitions, and committees concerned with issues relevant to DRW priorities and people with disabilities.May include as assigned, monitor legislative and governmental hearings and committees by attendance and, upon occasion, provide oral or written testimony.Qualifications Required
Bachelor’s degree in an area related to the provision of advocacy services to people with disabilities; or equivalent experience of at least four years in paid or unpaid work in providing advocacy regarding employment or housing rights may be…
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