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Medical Customer Service Specialist​/MCSS

Job in Orange City - Volusia County - FL Florida - USA , 32774
Company: Florida Health Care Plans, Inc.
Full Time position
Listed on 2021-07-02
Job specializations:
  • Customer Service/Help Desk
  • Administrative/Clerical
    Medical Administration
Job Description & How to Apply Below
Position:  Medical Customer Service Specialist (MCSS)
The Medical Customer Service Specialist performs a number of duties including greeting and checking in patients/visitors, scheduling appointments, answering incoming calls, taking messages, collecting co-pays, scanning medical documentation, identifying insurance coverage, working with patient referrals, end of day closing tasks, and tasking using Electronic Health Records (E.H.R.).          


Education, skills and experience:

• High school diploma or equivalent
• Previous medical office experience preferred
• Ability to demonstrate excellent customer service
• Experience with computers and the ability to learn, navigate and function in various computer applications
• Strong, clear, English telephone and oral communication skills
• Ability to multi-task successfully and efficiently
• Ability to maintain confidentiality and to comply with HIPAA guidelines
• Minimum typing speed of 30 wpm required
Position Requirements
Less than 1 Year work experience
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