Director of Digital Platforms - Delivery

Company: CGL
Department:
Digital and Advisor Technology

Employment Type:

Regular Full-Time
Work Model:
Hybrid (2 days in office)
Language:
This role operates in English.
Additional Information:
This/these role(s) is/are currently vacant
The Opportunity    We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
We are driving a transformation in the insurance industry, one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world. Our Digital & Advisor Technology team uses the same state‑of‑the‑art technology, development practices and processes as leaders in the market and helps you grow your career by supporting you with a culture that makes it easier to get things done.

The best part is that you will work with people that care passionately about you, our clients, our company and our higher social purpose.
As the  Director of Digital Platforms - Delivery  , you will lead a cross‑functional team of developers, Business Systems Analysts (BSAs), and Quality Assurance (QA) analysts delivering digital solutions across our client‑facing channel, including Online Services (OLS), Mobile App, and National Quote & Buy (NQB).
You will combine strong technical leadership, delivery excellence, and forward‑thinking innovation to drive end‑to‑end delivery of digital initiatives that enhance client experience and create business value.
This role plays a pivotal leadership function in shaping the future of software delivery in Digital Platforms Technology, including introducing agentic AI‑enabled development practices across the SDLC. You will foster a culture of agile delivery, engineering excellence, and continuous improvement that will enable teams to execute complex initiatives at scale with speed and quality.
How you will create impact      Own and drive the delivery of medium to large‑scale digital initiatives across web, OLS, NQB, mobile platforms, ensuring alignment to business priorities and strategic objectives.
Partner closely with business and technology leaders to define and evolve strategic product and platform roadmaps, translating vision into actionable delivery plans.
Champion modern engineering practices, including CI/CD, Dev Sec Ops , automation, and quality engineering, to improve velocity, reduce delivery friction, and ensure high‑quality, resilient solutions.
Lead a high‑performing, cross‑functional team of developers, Business Systems Analysts (BSAs), and Quality Assurance (QA) professionals, fostering an inclusive, accountable, and growth‑oriented culture.
Drive the adoption of Agile and AI enabled delivery models, strengthening team capabilities in iterative development, product‑oriented delivery and value‑based prioritization.
Ensure strong governance and delivery oversight, including risk management, financial accountability, vendor coordination, and performance tracking across the portfolio.
Coach and develop your team by recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.
To join our team      You have 7-10 years of leadership experience and a strong understanding of modern software development practices and cloud‑native architectures in Information Technology and Digital.
You have a post‑secondary diploma in Information Technology or Computer Science.
You have expert knowledge of project and program delivery, including the ability to achieve high levels of employee engagement.
Strong understanding of modern software engineering practices and cloud‑native architectures.
Exposure to or hands‑on experience with AI‑assisted or agentic development models, spec driven development is considered a strong asset.
Experience leading digital platform delivery…