Bilingual Support Specialist

Position: Bilingual Relocation Support Specialist
Join our team as a Bilingual Relocation Support Specialist, aiding clients through their relocation needs via varied communication channels. Your French and English proficiency will enhance customer interaction and satisfaction.

In this role, you will handle inquiries, conduct informative planning sessions, and ensure all claims and requests are processed accurately. You will maintain organized records of communications while providing essential administrative support. Your skills in multitasking and professionalism will be pivotal in this role.

Key Responsibilities:

• Manage relocation inquiries via email, phone, and chat

• Conduct sessions to clarify policies and processes

• Review and process expense claims accurately

• Keep detailed records of all client communications

• Provide essential administrative support as necessary

Requirements:

• Bilingual in French and English

• Previous experience in customer support or relocation is beneficial

• Strong communication and organizational skills

• Comfortable working under pressure

• Must obtain security clearance and training requirements

Help clients feel supported in their relocation journey with your expertise and service.
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