Social Support Worker; Casual

Job Description

Posted Friday, May 8, 2026 at 4:00 AM

Our teams are the heart of our mission, working alongside participants to meet their basic needs, achieve personal goals, and build a stronger community. Whether it’s preparing food, organizing activities, lending a listening ear, or hitting the streets for outreach, you’ll be making an impact every single day.

A dynamic and collaborative work environment where your voice matters.

• Competitive benefits, an outstanding pension plan, an Employee Assistance Program (EAP), and four weeks of vacation—all based on the term of employment.
• The chance to work with a diverse and passionate team committed to making Ottawa a better place for all.
• Opportunities to bring your skills and experiences to the table while learning and growing in a supportive space.

Our team celebrates diversity, and we’re committed to providing accommodations throughout the recruitment and selection process to ensure everyone has an equitable opportunity to shine. We actively encourage women, Indigenous people, and individuals with disabilities to apply!

Belong Ottawa, a Community Ministry of the Anglican Diocese of Ottawa, offers support to homeless and vulnerably housed people to ensure health and well-being, nourishment, and social connection. Our programs promote equity and address barriers such as housing, food and income insecurity. Everyone who comes to our agencies will be given the opportunity to have their individual needs addressed through a variety of services unique to each program and space.

Our mission is to provide safe spaces that connect people and create a community in which we foster dignity, wellness, and hope for all.

The Social Support Worker reports to the Program Manager and is the front-line support to the participants of Belong Ottawa. They are involved in all aspects of the daily operations and will participate in organizing social and other programming.

The Social Support Worker assists participants as required to meet their basic needs and work toward their goals. Programs are evaluated, and refined, on an ongoing basis in order to meet the needs of the participants.

The Social Support Worker is also involved in monitoring program goals and reporting on the outcomes of services as required by the Program Manager. Each of the day programs offer programs and services unique to their community needs.

The daily routine work requires minimal to moderate physical exertion. However, there may be instances that may arise that will require moderate to high physical exertion.

Social Support Workers may be called upon for outreach services in the local community. Belong Ottawa provides street outreach, enabling us to reach a larger demographic, including assisting individuals living with disabilities. Street outreach includes, but is not limited to, providing social support, personal hygiene supplies, referring individuals to our programs, networking with other agencies and making referrals to other community resources.

Street outreach requires long periods of mobility within each community sector. The needs of each community are unique and as such we will support our communities to the best of our ability based on what each agency is able to offer.

We work hard to live and be known for our values. All those who are part of Anglican Diocese expect to experience:

• Respect
  – We treat those we serve and one another with dignity, consideration and respect.
• Acceptance
  – We accept all those in need and appreciate the wisdom and diversity they bring.
• Openness
  – We aspire to offer an open, inclusive and empowering community experience for those who come to our door, where each person feels accepted, safe, and respected and all are received, without exception, in a non-judgmental spirit.
• Inclusivity
  – We welcome all and strive to ensure that everyone develops a sense of belonging, knowing that they are valued.
• Collaboration
  – We are committed to working collaboratively, welcoming new relationships and partnerships that increase our reach and our…