EPIC Orders Analyst

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, ultimately benefiting consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?

Join us to start Caring. Connecting. Growing together.

Optum is seeking an experienced Epic Orders Analyst to join our Information Technology team. In this role, you will support, maintain, and optimize Epic Clin Doc functionality to enable efficient, compliant, and high‑quality clinical workflows. You will partner closely with clinical stakeholders, IT teams, and project managers to deliver stable and effective Epic solutions.

You will enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. If you are located in MN, you will follow a hybrid schedule with four in‑office days per week. If you are located outside of MN, you will follow a hybrid schedule with three in‑office days per week.

• Build, configure, and support Epic Orders to align with clinical and operational workflows
• Partner with clinicians and IT stakeholders to gather requirements and optimize system functionality
• Support integration and interoperability with other Epic applications
• Troubleshoot system issues, perform ongoing maintenance, and provide end‑user support
• Participate in Epic implementations, upgrades, testing, and validation activities
• Develop and maintain system documentation, workflows, and training materials
• Ensure Epic build and workflows meet regulatory and compliance standards
• Collaborate with project managers to deliver Epic initiatives on time and within scope

At Optum, we are committed to advancing patient care through innovation, collaboration, and technology. As part of our IT team, you'll play a critical role in ensuring clinicians have the tools they need to deliver high‑quality care.

We offer:

• Opportunities for ongoing Epic training and certification
• A collaborative environment that values both technical expertise and clinical partnership

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as development for other roles you may be interested in.

• Epic Orders Certification
• 2+ years of customer‑facing experience in a healthcare environment
• 2+ years of experience supporting Epic EHR systems
• 2+ years of hands‑on experience working with Epic Orders
• Experience with building, configuring, and supporting Epic Orders
• Proven solid understanding of clinical workflows
• Ability and willingness to work Central Time hours (8:00 AM – 5:00 PM)

• Additional Epic certifications (e.g., Ambulatory, Inpatient Orders, ASAP)
• Proven solid analytical, problem‑solving, and communication skills
• Experience supporting Epic implementations, upgrades, or optimization initiatives

All employees working remotely will be required to adhere to United Health Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives.

The salary for this role will range from $72,800 to $130,000 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

Final date to receive applications:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At United Health Group, our…