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Support Engineer​/ Line Analyst

Job in Oxford - England - UK
Other locations:
Oxford
Company: Corriculo Ltd
Full Time position
This Job Posting has Expired
Job specializations:
  • Support/Help Desk
    Technical Support
  • Geoscience
Job Description & How to Apply Below
Position: Support Engineer, 1st / 2nd Line support Analyst - Oxford

Support Engineer, 1st / 2nd Line support Analyst

We’re looking for an enthusiastic and skilled Support Engineer, or 1st / 2nd Line support Analyst working on a client site in Oxford for a London-based MSP.

The successful Support Engineer, 1st / 2nd Line support Analyst will work on site 5 days per week and be a first responder for all general IT support issues as well as maintaining, installing and configuring both hardware and software of user workstations and devices.

The Company

The Successful Support Engineer, 1st / 2nd Line support Analyst will be joining a well-established and rapidly growing MSP who provide a range of IT solutions and consultancy services on a national basis. The successful Support Engineer, 1st / 2nd Line support Analyst will be providing onsite support to a scientific R&D organisation, spun out from Oxford University.

What’s required of the Support Engineer, 1st / 2nd Line support Analyst

  • Previous commercial experience in IT support role to 1st and 2nd line.
  • Experience across desktop, server and network support including: hardware, printer and scanner fixes.
  • Experience of O365 support.
  • Have outstanding written and verbal communication.
  • Have excellent customer service skills.
  • Excellent troubleshooting skills.

What Next?

If you have any questions or would simply welcome a chat about this excellent Support Engineer, 1st / 2nd Line support Analyst position and company, just call me or drop me an email, as I’d love to hear from you!  If, though, you think this role could be right for you and you’d like to learn more, then please apply now.

Support Engineer, 1st / 2nd Line support Analyst

Corriculo Ltd acts as an employment agency and an employment business.

Position Requirements
Less than 1 Year work experience
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