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Manager, Tour Boats

Job in Oxon Hill - Prince George's County - MD Maryland - USA , 20001
Other locations: National Harbor is located near N.Virginia, Maryland, and DC.
Full Time, Temporary position
Listed on 2021-01-17
Job specializations:
  • Management
    Entry Level Management, Event Manager, General Manager, Product Manager
  • Transportation
Job Description & How to Apply Below
Title: Manager / Assistant Manager
• Location: National Harbor, MD
• Reports to: GM/Owner
• Employee Status: Exempt
• Hours: Full-Time (seasonal: ~ 4/1/21 – 10/10/21)

Monumental Boat Tours is a small business dedicated to providing a safe and fun experience on the Potomac River aboard two-person catamaran boats, also known as CraigCats.  Our guided tours include desinations such as the monuments and Washington, DC and the Maryland/Virginia waters and Mount Vernon.  Check out our website at monumentalboattours . com

Primary Responsibilities:
• Establish/implement/revise Standard Operating Procedures.
• Oversee the day-to-day operations to include but not limited to safety procedures/incident mitigation, training of staff and customers, sales, and boat maintenance.
• Maintain quality service by establishing and enforcing organization standards.
• Provides day-to-day supervision of multi-disciplinary teams of entire staff including guides, deck hands, reservations, and maintenance staff.
• Ensure that the staff work in line with all company manuals/procedures and aligned with laws and best practices.
• Oversee and/or participate in developmental projects associated with the Monumental brand.
• Participate in the recruitment, hiring, and training of all staff.
• Review and approve payroll for all employees.
• Manage the technology systems for bookings, etc..
• Organize and facilitate regular meetings.
• Facilitate a positive team dynamic and site experience.
• Assist with special projects and activities.
• Manage group sales and reservations strategy.
• Ensure all customers are treated with first class customer service.
• Other duties as assigned.
• Experience in project and operations management.
• Experience in facilitation (briefing, debriefing).
• Ability to plan, organize, and prioritize work while managing multiple deadlines in a continually changing work environment.
• Strong administrative and organizational skills.
• Ability to work creatively and constructively with staff to create a team environment.
• Ability to work well independently and as a part of a team.
• Excellent interpersonal skills, both verbal and written.
• Ability to repetitively lift 50 pounds.
Position Requirements
High School
• Current CPR and First Aid certifications (acquire upon hiring at company expense)
• Successful completion Background Check including the National Sex Offender Registry (acquire at company expense)
• Successful completion of a free BoatUS NASBLA-Approved Boater’s Safety (acquire upon hiring at company expense)
• Official Paddlesports Safety Course Online by Boat-Ed (acquire upon hiring at company expense)
• Strong management skills.
• Desired experience working with point-of-sales systems and web-based technology systems.
• Flexibility to work where necessary on the weekend, evening, and holiday hours.
• Willing to take a drug test as required.
Additional Information / Benefits
Monumental Boat Tours, a Service-Disabled Veteran Owned Small Business and is an equal opportunity employer committed to diversity, equity, and inclusion.
We provide tours daily from 10am until sunset, for individuals, couples, friends, families, and groups. All tours begin and end at National Harbor.
Questions to answer on applying for this job
  • Do you have a mechanical background?
  • Do you enjoy boating?
Contact Information
Contact Name: Monumental Boat Tours
Contact Phone: 5712444358
Preferred method of contact: Email with CV via Application Box below.
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