Mortgage Loan Processor

Location

On site in Miami Lakes, FL;
Deland, FL;
Palm Harbor, FL; or Birmingham, AL

The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times.

• Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis.
• Ability to calculate complex income streams and assist in restructuring of loan files.
• Maintain daily workflow prioritization to ensure closing dates are met.
• Adhere to published SLAs to promote effective pipeline management.
• Order all required verifications and documentation as required by product guidelines and underwriting.
• Analyze and ensure all documentation received are accurate and meet product guidelines and underwriting conditions.
• Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements.
• Ensure follow‑up to all Pre‑Funding and Post‑Closing Audits as requested.
• Provide excellent customer service to both internal and external clients.
• Communicate effectively with all parties to the transaction to keep them informed of file status.
• Mentor and provide assistance to Mortgage Processors I and II.
• All other duties as assigned.

• High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience.
• Ability to effectively use various computer software applications.
• Ability to embrace and adopt all Technology as set forth by the line(s) of businesses.
• Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing.
• Basic accounting and mathematical skills.
• Ability to multitask.
• Work successfully in a fast‑paced working environment and meet critical deadlines.
• Deliver excellent verbal customer service.
• Demonstrate leadership.
• Excellent interpersonal skills and champion teamwork.
• Goal‑ and success‑oriented.
• Self‑starter.
• Highly organized with a proven track record of successfully managing time and pipeline execution.
• “Sales” mindset.
• Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Managers, and Bank Executives).
• Focus on quality and understanding of regulation/compliance requirements.
• Excellent verbal and written communication skills; bilingual in English and Spanish helpful.
• Commitment to a positive customer experience (internal and external).

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More –