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Help Desk Manager; Tier II​/III - DoD IT Ops Lead

Job in Papillion, Sarpy County, Nebraska, 68046, USA
Listing for: NOVA Corporation
Full Time position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Manager (Tier II/III) - DoD IT Ops Lead

NOVA Corporation is seeking a Help Desk Manager/Administrator to oversee Tier II and III support for the GEOMAP system. In this role, you will manage help desk staff, ensure rapid resolution of issues, and maintain operational uptime by adjusting workload priorities to meet compliance objectives.

The ideal candidate will have strong leadership experience in IT help desk roles, relevant certifications, and an active Secret clearance. Join a dedicated team committed to exceptional service delivery.

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