Tutor Module Information Technology; West

Tutor Module 5:
Information Technology (West)

Tutor Module 5:
Information Technology (West)

Location: Western Campus

Reports To: Program Manager, Test & Tutoring Services

Recruitment Type: External/Internal

Requisition : req
6608

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Schedule to be determined by department needs.

Job Description:

SUMMARY

The Information Technology (IT) Tutor works directly with students, either one‑on‑one or in small groups, aiming to foster independent learning and help students achieve their academic goals.

Required Knowledge

• Programming Logic
• Computer Applications
• Quality Assurance
• Web Programming
• Software Testing

Other tutoring topics include: C family programming languages (Java, C++, Perl), basic programming algorithm structures, data types, syntax, program development, and execution of Microsoft and major platforms.

ESSENTIAL FUNCTIONS

• Support the department’s goal of providing students with supplemental academic support by providing one‑on‑one and small‑group tutoring support.
• Provide subject‑specific content strategies, attuned to different learning styles and preferences, to help students understand key concepts learned in class.
• Provide direct assistance in the use of equipment and learning materials needed for students’ success.
• Conduct “class visits” and assist with publicizing the College’s tutoring services.
• Assist with the maintenance of accurate records in accordance with stated deadlines.
• Complete all necessary paperwork accurately and according to stated deadlines.
• Assist with the development and maintenance of departmental instructional materials.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Education and Experience/Training

• Associate’s degree in a related field of study (minimum).

Knowledge, Skills, and Abilities

• Demonstrated knowledge and competence in the subject matter.
• Ability to explain concepts to others effectively.
• Ability to multitask with varying levels of students and subject material.
• Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions and work completed.
• Ability to effectively communicate study strategies to ensure academic success.
• Ability to work comfortably with people from diverse backgrounds.
• Patience and positive attitude in establishing an encouraging learning environment.
• Professional decorum and appearance.
• Ethical and professional conduct.
• Courtesy and tact.
• Strong organizational and time‑management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to foster a team environment and work collaboratively.
• Attention to detail and accuracy.
• Customer service skills and ability to develop and sustain productive relationships.
• Knowledge of administrative and scheduling concepts, practices and procedures, with the ability to apply them to varied situations.
• Basic proficiency with Microsoft Office Suite.
• Ability to handle confidential and sensitive matters discreetly.
• Sensitivity to respond appropriately to the needs of the community.

COMPETENCIES

Critical Competencies

• Service Focus
• Communications
• Quality of Work

Physical Demands / Working Conditions

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated, and ventilated.
• Employees may sit comfortably to perform duties, but also perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. There may be some walking, standing, bending, carrying of light items such as papers, files, pamphlets, books.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Set‑Rate Non‑Bargaining Part‑Time Position – $18.03 per hour.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.