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over 3 months ago 1. Customer Service - Agent Job in Reading - England - UK

Customer Service, Support/Help Desk

Position: Customer Service - Agent - EXPERIENCE: - 0 months experience in a similar industry/job. . - Experience in Customer Services...
Skills Needed: Roles and Responsibilities
• Setting up customer accounts, process bills for residential customers, contact customer for missing information / to reschedule orders, process service turn on, service turn offs, transfer of service, meter relocation, credit handling, payment posting, general query.
• Access Customer’s support needs and handle/route accordingly.
• Use knowledge acquired during training and prior experience to resolve issues.
• Identify and provide input on unique or recurring customer problems.
• Ensure adherence to rules to resolve query.
• Setting up new customers & processing move outs / Billing for residential & commercial customers / Scheduling service requests for meter reads / Credit Handling / Payment Posting / Customer Complaints.
• Ensuring standard operating procedure is followed.
• Contacting customers to re-schedule missed appointments /missing customer information.
• Deliver excellent customer service and ensure customer satisfaction in transactions
• Handle inbound, and / or outbound, and / or non-voice transactions according to defined quality, standards, policies and procedures & Ensure accurate documentation of each transaction
• Attend to customer queries, concerns and complaints and provide first time call and / or transaction resolution
• Escalate transactions to proper parties following proper protocols
• Ensure compliance to all company policies and procedures
• Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured
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Customer Service - Agent Job

Posted by Smartedges Solution
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over one month ago Concierge & Tour Guide Job in Tokyo - Japan

Customer Service, Tourism/Travel

Position: International Concierge & Tour Guide - Part - time position available as information concierge and tour guide - Seeking friendly...
● Native or advanced English (additional languages a plus)
● Business level Japanese (with strong speaking skills)
● Basic computer skills
● Ability to talk in front of groups (guiding tours, etc)
● Ability to work well in a team
● Interest in Japanese history and culture
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Concierge & Tour Guide Job

Posted by Nihonbashi Information Center
3 weeks ago Office Assistant Job in Ikeja - Nigeria

Administrative, Secretary

Office Assistant Responsibilities: - * Recording information as needed. - * Greeting clients and visitors as needed. - * Updating...
Skills Needed: * Experience as an office assistant or in related field.
* Ability to write clearly and help with word processing when necessary.
* Warm personality with strong communication skills.
* Ability to work well under limited supervision.
* Great communication skills.
* Have a valid driver license
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Office Assistant Job

Posted by Nick consulting
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