Warehouse Supervisor

Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity.

The Warehouse Operations Supervisor is responsible for the operational leadership and execution of all inbound warehouse material flow, replenishment activities, dock operations, and lift‑truck supported warehouse processes. Reporting to the Director of Logistics and Warehousing, this role leads a team of Lift Truck Operators and dock personnel responsible for inbound receiving, material put‑away, warehouse replenishment, wholesale order selection support, and warehouse cycle counting activities.

The role ensures safe, accurate, and system‑driven execution of warehouse operations while maintaining operational readiness for order fulfillment, transportation, and inventory control. The Warehouse Operations Supervisor acts as the operational backbone supporting fulfillment throughput, inventory accuracy, and warehouse safety. This position includes the execution discipline of warehouse processes through strict adherence to WMS‑driven workflows, SOP compliance, safety standards, and operational training.

Supervise inbound receiving and material put‑away operations.

• Ensure accurate receiving, verification, and system posting of inbound materials.
• Coordinate dock scheduling and inbound workflow to maintain efficient warehouse flow.
• Drive WMS‑first process execution for all inbound transactions and material movements.
• Monitor dock productivity and receiving accuracy metrics.

• Daily Receiving Throughput Report
• Dock Utilization & Receiving Accuracy Metrics
• WMS Transaction Compliance Report

Lead Lift Truck Operators. Responsible for replenishment, put‑away, cycle counts, and internal warehouse material movement.

• Maintain proper slotting alignment between inbound storage and forward pick locations.
• Ensure replenishment activities support uninterrupted order fulfillment operations.
• Coordinate re‑warehousing initiatives and warehouse layout improvements.

• Replenishment Execution Report
• Lift Truck Productivity Metrics
• Re‑Warehousing Execution Plans

• Manage the execution of warehouse cycle counting activities performed by lift truck operators.
• Ensure adherence to ABC cycle counting schedules and variance resolution procedures.
• Support Inventory Control in maintaining high levels of Inventory Record Accuracy (IRA).
• Identify systemic inventory discrepancies and elevate root‑cause analysis opportunities.

• Cycle Count Completion & Variance Report
• Inventory Accuracy Support Dashboard
• Inventory Discrepancy Escalation Summary

• Manage parcel dock operations supporting outbound fulfillment activities.
• Ensure picked material from kitting and assembly operations is properly staged and transferred.
• Oversee material flow between warehouse storage and fulfillment operations.
• Maintain dock organization and staging discipline to support daily shipping throughput.

• Dock Throughput Report
• Staging Accuracy & Order Readiness Metrics
• Dock Operational Readiness Checklist

• Maintain safe warehouse operations across docks, aisles, and lift truck traffic areas.
• Ensure compliance with warehouse safety procedures and equipment operation protocols.
• Maintain facility sanitation standards supporting safe and efficient warehouse operations.
• Support training and enforcement of SOPs across warehouse personnel.

• Safety Compliance Dashboard
• Warehouse Sanitation Audit Report
• SOP Compliance Monitoring Report