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NICE Engineer
Job in
Pennington, Mercer County, New Jersey, 08534, USA
Listed on 2026-05-18
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-05-18
Job specializations:
-
IT/Tech
Data Analyst, Data Engineer, Data Security
Job Description & How to Apply Below
Job Description Must Have Technical/Functional Skills
- Genesys Cloud
- NICE Call Recording
- Nexidia Interaction Analytics
- NICE/IEX Workforce Management
- APA
- Robotic Automation
- Symon/Korkyt Wallboard technology
- Extract, transform, and analyze data from SQL databases and other structured/unstructured sources.
- Develop automated workflows and data pipelines using Python, Java, and Power Shell.
- Build, integrate, and maintain RESTful and SOAP API connections for data ingestion, exchange, and operational processes.
- Perform data manipulation, cleansing, and merging across multiple datasets for analytics and reporting use cases.
- Create dashboards and visualizations using Excel, Tableau, Power Bl, or equivalent visualization tools.
- Collaborate with cross‑functional teams including architecture, analytics, and business partners to define requirements and deliver scalable solutions.
- Contribute to technical documentation, code repositories, and operational runbooks.
- Working across business and technology to create the solution intent and our implementation Engineer vision for large complex solutions. Integrate customizations with details filled in with emerging business requirements; ensure integrations are modular, and designed to adapt easily.
- Facilitate solution‑driven discussions, lead the design of complex Solution Engineering, and find creative solutions through their knowledge of the domain, practical experiments, and Proof of Concepts (POCs).
- Perform design reviews to ensure all non‑functional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability).
- This role ensures the solution is fit for purpose and use by collaborating with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions.
- Knowledge of Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/Korkyt Wallboard technology.
- Experience with comparable products of another/competing vendor would be acceptable.
- Contributes to impact assessments to determine if FOS has a scope of work or opportunity when work is coming through the intake process.
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. - Family Support:
Maternal & Parental Leaves. - Insurance Options:
Auto & Home Insurance, Identity Theft Protection. - Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement. - Time Off:
Vacation, Time Off, Sick Leave & Holidays. - Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. - Salary Range: $100,000-$120,000 a year.
- BACHELOR OF COMPUTER SCIENCE
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