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Project Delivery Manager
Job in
Conshohocken, Montgomery County, Pennsylvania, 19428, USA
Listed on 2026-06-08
Listing for:
Suvoda
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support
Job Description & How to Apply Below
The Project Delivery Manager is responsible, both directly and indirectly, for the company's day-to-day implementation of ongoing client projects and oversees client relationship and support post launch.
Responsibilities
* Serves as the main point of contact between all internal value-add functions across departments
* Onboards low to medium complexity delivery projects
* Leads regular project discussions with client and study teams to review project plans, risks, actions, issues, and decisions to drive projects to completion
* Collaborates with lead and manager to determine success strategies for onboarding and supporting studies
* Demonstrates a general understanding of Suvoda products
* Able to manage multiple priorities simultaneously
* Proactively identifies client needs and develop, articulate, and drive towards appropriate solutions
* Demonstrates flawless execution of best practices during and post implementation
* Fosters client relationships post launch of new client projects
* Ensures study documentation is complete, current, and stored appropriately
* Effectively applies Suvoda's best practices and deliver according to internal and external success criteria
* Possess the ability to troubleshoot, diagnose, and correct pre and postproduction issues.
* Participates in the development of new features and functionality that may be requested by clients
* Coordinates internal and external/vendor resources
* Provides recurring project status reporting and ensure proper escalation
* Performs other duties, assignments, and/or special projects as time or circumstances necessitate
* Travels for client meetings and trainings as needed
Qualifications
* Bachelor's Degree or equivalent work experience preferred
* Relevant project management experience and/or training
* Project management experience and strong organizational and time management skills in a dynamic and fast-paced environment
* Demonstrated analytical, creative problem solving and communication skills
* Proficiency in Microsoft Office suite and experience with a Project Management Information System (PMIS)
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