Contractor - Enterprise Technology Systems

We are hiring a Desktop Support Technician!

Job #: 3036312

Role: Desktop Support Technician

Supporting: Large Financial Services Client

Location: Onsite – Pensacola, FL

Assignment Type: Contract Only

Duration: ~20 months (40 hrs/week, day shift)

This is an excellent opportunity for an early‑career IT professional who enjoys hands‑on technical work, helping end users, and being part of a collaborative, fast‑moving team. You’ll play a key role in keeping systems, devices, and users up and running in a fully onsite environment. If you’re looking to strengthen your desktop support skills, gain long‑term stability, and work alongside a supportive team, this role is for you.

This long‑term, onsite opportunity offers consistent hours, meaningful hands‑on experience, and the chance to build a strong foundation in enterprise IT support while working with a collaborative team. Apply today to take the next step in your IT career!

• Provide onsite desktop and technical support to end users
• Troubleshoot hardware, software, and peripheral issues using ticketing systems (Service Now)
• Support Windows 10 environments and Microsoft Office/365 applications
• Manage user accounts and access via Microsoft Active Directory
• Perform desktop imaging and deployments (MDT, LTI, ZTI)
• Support printers and peripherals (HP, Canon, Toshiba)
• Deliver excellent customer service with patience and a team‑first mindset
• Work efficiently in a fast‑paced, service‑oriented environment

• 1+ year of experience in desktop or technical support (or equivalent hands‑on experience)
• Working knowledge of Windows 10, Active Directory, and Office 365/Outlook
• Familiarity with ticketing systems such as Service Now
• Strong interpersonal and customer service skills
• Ability to work onsite, full time, during day‑shift hours
• Legally authorized to work in the United States without current or future employer sponsorship

The pay rate for this position is between $20.00 and $24.75 per hour. Please note that the final rate may be contingent on experience and other factors.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, and will not be discriminated against on the basis of disability.