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AI-Enhanced L2 Support Engineer Education Tech
Job in
Peru, La Salle County, Illinois, 61354, USA
Listed on 2026-06-06
Listing for:
Crossover
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Crossover is seeking a full-time L2 Support Engineer to deliver technical customer support for AI‑driven tools. You will need to examine complex escalated cases and contribute human judgment where AI is insufficient. Strong troubleshooting skills are a must, and candidates should have at least 3 years of relevant experience.
This role requires proficiency across multiple products quickly and exists within the North or South American time zone. Compensation is $30 per hour, translating to $60,000 per year.
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