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Customer Service Officer

Job in Petaling Jaya - Malaysia
Full Time position
Listed on 2019-07-01
Job specializations:
  • Customer Service
    Customer Service Rep
  • Language/Multilingual
    Chinese Speaking, English Speaking
Job Description & How to Apply Below
• Respond promptly to customer inquiries, handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution
• Identifying, assessing customers’ needs and build sustainable relationships of trust through interactive communication
• Responsible for daily administration duties for the Company and comply with SOP to ensure smooth running of daily operation.
• Support and follow up proactively on each assigned case to meet the Service Level Agreement
• Coordinate and implement office systems and procedures
• To undertake any ad-hoc assignments as and when required.
Position Requirements
College,   1 to 2 Years work experience
• Strong interpersonal,  communication and organizational skills
• Self –motivated, positive attitude and excellent problem solving skills
• Required language (s): English, Bahasa Malaysia
• Preferred language(s): Chinese
• Applicants must be willing to work in 3 Two Square, Petaling Jaya.
Required Language Skills:
  • English - Good
  • Chinese - Good
  • Malay - Good
Additional Information / Benefits
• Basic salary+ Allowances
• Attractive commission scheme
• Performance Incentive
• Over Time
• EPF & Socso
• Annual Leave/ Medical Leave/ Medical Claim
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ Samsung...
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review- Twice per year
Contact Information
Contact Name: SNS Network (M) Sdn Bhd
Preferred method of contact: Email with CV via Application Box below.
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Malaysia-only applications: This Company / Employer has indicated that only qualified candidates currently living in Malaysia (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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