Customer Order Management Administrator

Customer Order Administrator

Peterborough (Hybrid - 3 days onsite per week)

Pay rate: £13.49ph

We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team. This role is on a 6-month temporary basis, based in Peterborough.

This is a great opportunity for someone with strong administrative or order processing experience who enjoys structured, detail-focused work and thrives in a fast-paced environment.

This role is non-customer facing and focuses on ensuring accurate and timely processing of customer orders and supporting data administration across the full order lifecycle.

Key Responsibilities

Process customer orders accurately and within required deadlines
Manually allocate parts to customer orders in internal systems
Prepare export and shipping documentation
Support data entry across the order lifecycle (new customer setup, credit/debit admin, etc.)
Maintain and cleanse system data (customer records, pricing, order holds, etc.)
Produce and distribute standard internal reports
Carry out general administrative tasks (filing, scanning, documentation)
Identify and escalate issues or exceptions appropriately
Highlight process improvement opportunities to the Team Coordinator We are looking for someone with experience in order management, administration, or transferable data processing roles, with strong attention to detail and high accuracy. The ideal candidate will be comfortable working in structured, repetitive tasks, have good Microsoft Office skills (especially Excel, Word, and Outlook), and be organised, reliable, proactive, and able to follow procedures and meet deadlines.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on Linked In, Facebook, Instagram and (email address removed)

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles