HE Student Coordinator

Job details

Salary - £24,101 per annum

Hours - 30 hours per week

Contract - Permanent, all year round

Location - Peterborough

Closing Date - 12th June 2026

Interview Date - 23rd June 2026

Do you have a passion for supporting students to succeed in Higher Education? University Centre Peterborough is looking for a proactive and student-focused individual to join our Higher Education team as a HE Student Coordinator. This is a rewarding opportunity to play a key role in enhancing the student experience, supporting wellbeing, and helping students successfully continue, achieve and progress throughout their Higher Education journey.

Working at Peterborough, you will lead and coordinate the Student Support Advisor team while acting as a central point of guidance and support for students, academic staff and wider stakeholders across both campuses.

• Lead and support the Student Support Advisor team across Peterborough and Stamford
• Provide impartial advice and guidance to HE students on welfare, academic processes, student finance and support services
• Monitor attendance, retention and student engagement, identifying and supporting students at risk
• Coordinate interventions and support plans to improve student outcomes and satisfaction
• Work closely with academic teams, Additional Learning Support and external agencies to ensure students receive appropriate support
• Support compliance with Office for Students (OfS) requirements, awarding body regulations and institutional policies
• Coordinate wellbeing initiatives, hardship support and student engagement activities
• Produce reports and contribute to committees focused on student achievement and experience
• Maintain accurate student records and ensure confidentiality at all times

We are looking for someone who is highly organised, approachable and passionate about supporting students in Higher Education.

• Experience with in a student support, education or customer-focused environment
• Strong communication and interpersonal skills
• Experience coordinating teams or services
• The ability to manage sensitive situations with professionalism and empathy
• Excellent organisational skills and attention to detail
• Confidence working with data, systems and reporting processes
• An understanding of student wellbeing, safeguarding and inclusivity

Experience with in Higher Education or knowledge of student finance and OfS requirements would be advantageous.

• Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
• Competitive Pension:
  Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
• Health and Wellbeing:
  Gym access, on-site parking, employee assistance programme and a friendly team atmosphere
• Professional Development:
  Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
• Employee Benefits:
  
  Vivup employee benefits, including lifestyle savings and access to discounts

IEG is committed to safeguarding and promoting the welfare of all children, young people and vulnerable groups. The successful candidate will be subject to a thorough vetting process including an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974. The Act and the Exceptions Order provide information about convictions that must be declared.

If you are barred from working with Children, it is a criminal offence to apply for this position.

IEG reserves the right to close the vacancy earlier than the stated closing date if there is sufficient interest.