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Contact Center Customer Service Rep

Job in Pflugerville - Travis County - TX Texas - USA
Company: Kelly Services
Full Time position
Listed on 2019-07-13
Job specializations:
  • Customer Service
    Call Center, Customer Service Rep, Entry Level Customer Service, Expat Customer Service
  • Administrative
Job Description & How to Apply Below
Position: Contact Center Customer Service Rep- 78759

Job Description

Kelly Services has a great opportunity for motivated, detailed oriented Customer Service Representatives for a multinational financial services corporation company located in North Austin near Research Blvd!

Please be advised position starts 04/29/2019- Interviews will start asap!

Different schedules available for 1st and 2nd shift

$14.50 1st Shift

$15.00 2nd shift

Temp to hire opportunity

Job summary:

Work on pre-paid accounts and teen accounts. Popular calls are regards to transaction history, replace cards, loading cards, and self-service help. 80% of calls are not bank related questions.

Contact Center Customer Service Inbound I must have punctual, regular and consistent attendance. Prior experience in contact center, financial industry or e-commerce environments is strongly preferred. Demonstrated dedication to quality and customer service based on the customer's needs. Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem-solving and multi-tasking skills required. Requires efficiency, accuracy, and attention to detail. Computer experience within Windows environment as well as the ability to navigate the internet, utilize computer shortcut functions, and navigate through multiple program platforms.

Company Description

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Position Requirements
Less than 1 Year work experience
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