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Japanese Client Specialist

Job in Philippines
Full Time position
Listed on 2019-10-16
Salary 80000 PHP Monthly PHP 80000 MONTH
Job specializations:
  • Business
  • Customer Service/Help Desk
    Bilingual Call Center, Call Center
Job Description & How to Apply Below
Company Profile:
One of the trusted Screen solution company with more than 45,000 organizations worldwide. Serve different industries such as  financial services, retail, technology, healthcare and transportation.

Position: Japanese Client Specialist
Industry: Screening Solutions Company
Location: Muntinlupa
Work Schedule: Dayshift
Salary: P80,000-P95,000

Responsibilities:
Responsible for providing the highest possible level of customer care via email and phone
Work closely with the Operations and Account Management Teams to ensure that the company meets the expectations of its clients and delivers a ‘Total Customer Experience
Report to Customer Care Team Leader
Ensures that deadlines and Service Level Agreements are adhered to.
Perform  clear and professional communication  throughout the background screening process of Client and customer
Meet monthly and annual goals of the company

Recruitment Process:
HR interview
written exam in Japanese (Both typing and handwritten)
Peer interview with Japanese-speaking employee
Interview with Team Leader
Final interview with Customer Care Manager
Position Requirements
High School
Requirements:

Filipino fluent in Japanese Language (oral and written)with good english communication skills
Can speak Keigo and can read and write advanced kanji
JLPT N1-N2 Passer or Level
Open for Graduates and Undergraduates
With Customer service background
Required Language Skills:
  • Japanese - Good
  • English - Good
Additional Information / Benefits
Benefits:
13th month pay
Health card for regular employee + 2 dependents
Group life insurance
Rice allowance
25 leave credits (5 convertible to cash + 5 carryover the following year)
Maternity Leave (paid by the company on top of the SSS payment)
Contact Information
Contact Name: J-K Network Services
Contact Phone: 09369734028
Preferred method of contact: Email with CV via Application Box below.
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