Office Dispatcher; Entry Level

A Dispatcher role here can wear many hats and be a challenging position but also very rewarding. When working with our Dispatch team,it requires both physical and mental abilities in order to ensure efficient scheduling for all of our clients. This role requires strong clerical and administrative productivity, as you will be listening and speaking to people (at times in a state of distress) by phone or email.

The job role requires the skill to create strong relationships with your surrounding team and with the clients who you will be in communication with regularly. He or She must be able to remain calm and professional when resolving escalations.

Your ability to listen, speak plainly, Multi task, and communicate effectively will be necessary.

Dispatchers are responsible for moving scheduling around, tracking the movements of our field technicians, and keeping tabs on what our clients are in need of. You will need to be able to prioritize the most important situations, and think quickly on your feet. If this sounds like you and you are dependable and ready for a challenge, then come join our Pro Tex family!

• Exceptional telecommunication skills
• Sufficient in computer operations and data entry
• Ability to Multi task and work under pressure
• High degree of emotional self-control
• Work under stressful conditions and react appropriately
• Strong desire to participate in group efforts
• Self-Confidence and Self-Motivation
• Empathy & Sensitivity
• Willingness to maintain respectful working relationships with co‑workers, supervisors and the general public
• Able to report and assist to other departments in a timely manner
• Follow-up on assignments for potential scheduling leads
• Retrieving and expediting forms

• Ability to sit, talk and hear
• Ability to use hands and fingers to handle, feel or operate objects, tools or controls
• Vision abilities include close vision and ability to adjust focus
• Ability to function in work environment with moderate noise level from several sources creating constant activity