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Health Center Relations Specialist II Ave Clinic

Job in Phoenix - Maricopa County - AZ Arizona - USA , 85002
Company: Terros, Inc.
Full Time position
Listed on 2021-07-31
Job specializations:
  • Healthcare
    Community Health, Medical Office, Clinic
  • Administrative/Clerical
    Medical Administration
Job Description & How to Apply Below
Position:  Health Center Relations Specialist II - 27th Ave Clinic - New Competitive Compensation!
Overview

Terros Health is pleased to share an exciting and rewarding opportunity for a Full-Time Health Center Relations Specialist II working at our 27th Avenue Health Center in Phoenix, AZ. The Health Center Relations Specialist II is the front line for interfacing with patients in Terros Health Centers. The position performs a variety of duties which include, but are not limited to, greeting individuals , appointment scheduling, intake interviews, gathering information and paperwork.

In addition, the Health Center Relations Specialist II will process patient intakes, provide case management services, assist with training co-workers and serve as team lead, when needed. This position reports to the Practice Manager/ Practice Supervisor.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years.

We help people live their lives in recovery and we save lives every day.

Recently awarded among Arizona's Most Admired Companies in 2020

Responsibilities

Terros Health is hiring a Full-Time Health Center Relations Specialist II for our 27th Avenue Health Center in Phoenix, AZ.

New Competetive Compensation!

Job Summary

Monday-Friday and Occasional Saturdays

High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health

(e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.

Minimum of six months experience at a Terros Health Center Front Office with Excellent Performance in All Job

Duties

$ Bilingual language differential pay available

Health Center Relations Specialist II

Duties Include:

* Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.

* Promptly answers all incoming calls using the Terros Health standard greeting, directing calls to requested area or individual, correctly and in a timely manner.

* Processes the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.

* Reviews and updates the daily schedules; ensuring all necessary data is accurately collected.

* Gathers and maintains patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.

* Schedules patients according to schedule availability and in accordance with company standards.

* Ensures patients have the appropriate transportation to and from the clinic, as needed, which may include arranging for the transportation with third-parties.

* Provides health screenings and health promotion education when appropriate.

* Serves as team lead when needed.

* Serves as backup for daily practice operations which may include scheduling of appointments and procedures.

Apply with your resume at

Qualifications

* High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.

* Minimum of six months experience at a Terros Health Center front office with excellent performance in all job duties.

* Familiarity with health insurance eligibility and electronic health record management systems.

Experience with NextGen preferred.

* Intermediate level of competency in Microsoft Suite and web-based programs.

* Experience in managing a wide range of administrative, support related tasks.

Must be well organized, flexible, able to multi-task, possess strong time management skills, attention to detail and enjoy working in a fast-paced, ever changing environment.

* Excellent written and verbal communication skills.

* Proven track record of delivering a high level of customer service in a healthcare setting.

* Applicant must possess or be able to attain a State of Arizona Level One Fingerprint Clearance Card within (7) days of employment

* This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience.

* Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COVID 19 Precautions:

Terros Health remains open for all our patients' health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment.  to learn more:

-19/
 
 
 
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