Financial Aid Specialist

Position Summary

The Financial Aid Specialist is responsible for assisting in obtaining, processing, and providing student financial aid information. Applies knowledge of programs, procedures, and policies to provide administrative support and assistance. This position is governed by state and federal laws and institution policy.

• Meet with students and parents concerning the financial aid application process, types of financial aid available, and deadlines for applying for aid, and assist in completing the required forms when requested.
• Complete information needed for disbursement and receipt of funds, and record and submit award information to the business office.
• Apply knowledge of programs, procedures, and policies to provide administrative support and assistance in a student services function (e.g., registrar, student records, admissions, residence life, financial aid).
• Assist current and prospective students and parents with a variety of inquiries and topics.
• Perform other duties as assigned.

• Knowledge of student financial aid programs.
• Knowledge of interviewing techniques.
• Ability to interview and obtain pertinent information.
• Ability to disseminate information orally and in writing.
• Ability to collect, analyze, and compile data.
• Ability to monitor student enrollment activities.
• The formal education equivalent of an associate's degree in general business, office management or a related field; or two years of experience in financial aid, banking or a related field.

• 3-5 years industry experience in registrar, financial aid, educational counseling, advising office or student accounts.
• Customer service experience, strong interpersonal and computer skills.
• Experience working in a fast-paced environment.
• Proficient with Banner software.

Arkansas Tech University is an equal opportunity employer and prohibits discrimination on the basis of color, sex, sexual orientation, gender identity, race, age, national origin, religion, veteran status, genetic information, or disability.