Registered Nurse

Community Health Programs (CHP) is a mission‑driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community. As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high‑quality, comprehensive care for all – regardless of insurance status or ability to pay.

Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region. Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well‑being.

Salary Range: $32.00 - $37.00 per hour

The RN triages patients by telephone or walk‑in to determine the urgency and level of care needed. The RN is responsible for assisting the Practice Manager in the supervision of clinical support staff working within the office and for assisting in patient care under the guidance of CHP Physicians. Duties will be performed as assigned and allowed under the RN license.

The RN contributes to a caring, collaborative, and innovative work environment, supporting CHP’s mission, vision, and values and adhering to compliance protocols and CHP’s policies and procedures.

• Facilitates comprehensive care for all patients.
• Provides relevant patient education, both written and verbally, including education during the initial pregnancy visit, post‑operative and post‑partum.
• Makes patient appointments as necessary and coordinates timely scheduling of appointments for ancillary services and specialty referrals.
• Responds to patient emergencies within the scope of RN license.
• Screen, triage and responds to patient inquiries via telephone, EMR messages or walk‑in; approves same‑day visits when appropriate; assists with referrals to area specialists; PT‑1 forms; patient education; supervises medical assistants as needed.
• Assists physicians in all procedures requiring nursing level support; administers immunizations and allergy shots; manages prescription medication requests; processes laboratory results, pulls charts, reviews and holds partials flagging abnormal results for provider review; contacts patients with results as directed; charts all procedures performed.
• Assists with running daily equipment controls; assists in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensures billing codes are correct; performs other routine office duties as requested.
• Assists with rooming patients as necessary to maintain patient flow.
• Answers staff questions within scope of practice.
• Provides staff training as assigned by the Practice Manager.
• Other duties as assigned.

• Excellent verbal and written communication.
• Excellent multi‑tasking, communication, and organization skills.
• Detail‑oriented.
• Ability to understand people and situations.
• Ability to provide people‑centered care.
• Ability to improve nursing quality.

• RN license and/or BSN from an accredited nursing school.
• Current BLS certification.
• Minimum of three years’ experience in an ambulatory setting preferred; recent medical office/outpatient experience preferred.
• Electronic medical records experience required; experience with Athena a plus.
• Licensed as an RN by the Commonwealth of Massachusetts.

Refer to the Clinical Support ADA requirements.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.