IT Coordinator

BASIS ED is a rapidly growing company and is always looking for qualified employees. We seek highly motivated, talented candidates to join our staff and offer a competitive benefits package to our employees.

BASIS Plano is seeking an IT Coordinator to join our bright, passionate team for the 2026/2027 school year!

The IT Coordinator’s primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.

• Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
• Office 365 Administration
• Outlook and Lync 2013 configuration
• Maintains system processes related to file and system backups
• Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
• Maintain Active Directory user and computer accounts
• Maintains computer and mobile device updates/patches
• Maintain telephony equipment including VOIP and analog services
• Recommends hardware, software and consumables for purchase.
• Maintain updated and accurate inventory lists
• Maintain and create documentation of IT processes

• Knowledge and understanding of BASIS organization
• Attention to detail and strong organization and communication skills.
• Analytical with strong problem solving skills
• Ability to interpret a variety of instructions in written or verbal form

Required:

• Technical or Associates degree; experience can be considered in place of degree
• 1-2 years in an IT Help Desk environment

Preferred:

• Knowledge of SharePoint 2013
• Knowledge of System Center 2012
• Knowledge of Microsoft Dynamics
• Basic understanding of IP routing

Benefits and Pay Rate:
Pay for this position is competitive and dependent on education and experience. BASIS offers a comprehensive benefits package.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX.

BASIS refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., B  Schools, Inc., and all affiliated entities.