Service Manager

Service Manager Needed! – gpac

Base pay range: $90,000.00/yr - $/yr

• Develop contracts for contractors that have ongoing equipment rentals or purchase needs
• Train Service Staff using best practices in customer satisfaction and brand promotion
• Develop, maintain, and adhere to a priority system for scheduling all service work, both customer and internal
• Manage work order systems, including invoice logging, and generate service invoices
• Ensure that all manufacturer warranty and Product Improvement Program claims are completed and filed in a timely manner according to the manufacturer's requirements
• Schedule and assign job and work areas to employees according to their skills and knowledge
• Ensure that the Service Department is equipped with the necessary tools and that service equipment is available and maintained in good working order
• Make recommendations regarding the purchase of service vehicles, correctly maintain vehicles and complete required maintenance records
• Coordinate dealership training programs and service‑related customer clinics
• Conduct oneself in a professional manner at all times, inside and outside the dealership
• Monitor metrics on a monthly basis to assure achievement of departmental goals
• Perform other functions or duties as directed by management in line with the objectives of the dealership

• High School diploma/GED required (Associate's/Bachelor's degree preferred)
• 3+ years in a Service Manager position or background as Service Tech/Mechanic
• Excellent communication and leadership skills

Being able to thrive in a fast‑paced environment, sense of urgency and handle people and pressure.

For additional information on this service manager opportunity, please contact Valerie Williams at (912) 303‑7336.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award‑winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client‑focused and realize that our value is in our ability to deliver the right solutions at the right time.