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Retail Manager

Job in Port of Spain - Trinidad Tobago
Posted by Perfec-tone
Full Time position
Listed on 2019-11-14
Job specializations:
  • Beauty/Cosmetics
    Spa Management
  • Retail
    General Retail, Retail Sales
Job Description & How to Apply Below
Summary of Role
We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximize sales and minimize costs.

The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.

We are also looking for a retail candidate that will provide excellent customer service and to promote this idea throughout our Retail Store. The goal is to manage our store in ways that boost revenues and develop the business. All while running the business in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention.

Retail Manager Responsibilities
The role of the Retail Manager will be to:
• Organize all store operations and allocate responsibilities to personnel
• Supervise and guide staff towards maximum performance in customer service and sales
• Analyze sales and revenue reports, make forecasts and set sales targets for store performance
• Implement store marketing programs based on forecasts and performance based on overall company marketing plans
• Plan and oversee in-store promotional events or displays
• Set sales and performance quotas for all staff and monitor weekly to maintain store targets
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Monitor stock levels and purchases and ensure they stay within budget
• Deal with complaints from customers to maintain the store’s reputation
• Keep abreast of market trends to determine the need for improvements in the store
• Oversee store merchandising plans and programs by inspecting the areas in the store and resolving any issues that might arise
• Keep records of customer interactions, process customer accounts and file documents;
• Follow communication procedures, guidelines and policies;
• Take the extra mile to engage customers and grow sales.
Position Requirements
Bachelor,   3 to 4 Years work experience
Position Requirements:
• Proven experience as retail manager or in other managerial position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Commercial awareness
• Proven customer support experience or experience as a client service representative;
• Track record of over-achieving quota;
• Analytical mind and familiarity with data analysis principles
• Excellent knowledge of retail management software (e.g. MS RMS)
• BSc/BA in business administration or equal industry experience in sales or relevant field;

Interested persons should submit their cover letter and resume to:
Contact Information
Contact Name: Perfec-tone
Preferred method of contact: Email with CV via Application Box below.
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Trinidad Tobago-only applications: This Company / Employer has indicated that only qualified candidates currently living in Trinidad Tobago (and its citizens living globally) are being considered here for this position. Search Here for alternative jobs that match your location & skills.

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