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Title Delinquency Specialist

Job in Portsmouth - Rockingham County - NH New Hampshire - USA
Full Time position
Listed on 2020-02-10
Salary 24 USD Hourly USD 24 HOUR
Job specializations:
  • Customer Service/Help Desk
    Bank Customer Service, Bilingual Call Center, Customer Service Rep, Entry Level Customer Service
  • Finance
Job Description & How to Apply Below
Title Delinquency Specialist needs Collections experience preferred but a background in customer service or sales accepted as well
Title Delinquency Specialist requires:
 Exceptional communication skills both verbal and written.
 Excellent negotiation skills –Collections experience preferred but a background in customer service or sales accepted as well
 Exhibit confidence to quickly evaluate a situation to find the best solution for the client
 Function well independently and in a team-oriented environment.
 Excellent multi-tasking skills.
 Ability to take constructive critique and implement training concepts into your own voice.
 Bilingual helpful but not required (English/Spanish)

Title Delinquency Specialist duties:
 responsible for servicing a portfolio of delinquent customer accounts.
 By listening, acknowledging and providing solutions, the Title Delinquency Specialist protects the customer or vendor relationship
 Performs day-to-day activities in a fast-paced environment to ensure effective account management on collection accounts.
 Communicates via phone conversations, email, fax and letters with customers concerning status of title transfer.
 Performs reconciliations for accounts to maintain accuracy.
 Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues.
 Establishes strong working relationships with the sales team to support collections efforts.
 Works with customers in a proactive manner to resolve discrepancies.
 Acts as a liaison with financial operations regarding the research on misapplied or payment issues.
 Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information
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Position Requirements
High School,   1 to 2 Years work experience
customer relations
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Global Channel Managment Inc.
Contact Phone: 6784026444
Preferred method of contact: Email with CV via Application Box below.
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