Retail Security Officer

Location Asda Portsmouth

Pay Rate £12.71

Weekly Hours 29

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
• Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self‑development.

• Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively review the published Assignment Instructions, familiarise oneself with any changes, and suggest additional amendments that may improve or enhance the current level of service.
• Be compliant with industry and statutory legislation (required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times while carrying out duties. The Customer also requires a CCTV PSS SIA Licence. Additional courses may be contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.

• Fully and satisfactorily complete all required competency training.
• Continue additional training to ensure continuous self‑development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Renew licence 16 weeks before expiry.

• Look out for and immediately report any Health & Safety hazards or potential hazards on site.
• Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• Call emergency services and the Communication Centre to report all incidents.

• Previous Security Experience
• SIA License
• SC Clearance desirable

• Virtual GP available by video or phone.
• Salary Finance scheme offering advance pay access and competitive loans.
• Flexible benefits platform, Choices, with options such as dental insurance, dining cards, coffee clubs and technology products.
• High street discounts via MiDeals and cycle‑to‑work scheme.
• Life cover equal to value of salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
• Recognition through Mitie Stars with cash prizes and a top prize of £10,000.
• Career progression opportunities with diverse training and development avenues.