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Content Moderator German market

Job in Portugal
Posted by Conectys
Full Time position
Listed on 2020-06-17
Job specializations:
  • Customer Service/Help Desk
    Call Center, Customer Service Rep, Call Center Support, Technical Support
  • Language/Bilingual
    German Speaking
Job Description & How to Apply Below
Position:  Content Moderator (m/f) German market
Analyzing, investigating and validating the content and integrity of reviews images and video submitted by members / users of the application in accordance with current procedures, rules and instructions for the project

Deciding on publishing on the application, rejecting or escalating them to the special team designated for this activity in accordance with the set of agreed working rules and procedures

Identifying and escalating potential errors of the applications used to process reviews, as well as complex reviews that cannot be solved by applying the project’s specific procedures and instructions, to the direct supervisor and/or the client designated team
Position Requirements
High School
Advanced or native German language written and spoken

English at medium level, written and spoken (B2 level)

Attention to details, accuracy and result orientation

Resistant to stress and routine activities

Prior experience in similar positions

Motivation to grow in a fast pace environment

Ability to adapt and open to various changes of procedures, applications, technical

Flexibility to work on shift-based schedule on a 24/7 basis
Required Language Skills:
  • German - Very good
  • English - Very good
Additional Information / Benefits
Initial and continuous training related with Communication and Content Moderation Soft Skills

Product specific training related with the tools and customer related contents

Multicultural environment with career growth across the organization

Workplace accessible through subway, train or bus

Private health insurance as of the 7th month contract

Joining Bonus if you join us by end of June 2020

Relocation Package of 3 months if you are moving from another city of Portugal, 6 months if you are relocating from another EU country, if you join us by the end of June 2020

Meal allowance paid by meal card that give you access to other offers such as fuel discounts

Monthly performance bonus

Monthly engagement activities

Dedicated HRBP to support your Conectys Experience
Questions to answer on applying for this job
  • Do you have 24/7 availability?
Contact Information
Contact Name: Conectys
Preferred method of contact: Email with CV via Application Box below.
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