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English Customer Service Agent

Job in Portugal
Posted by SpotOn Connections
Full Time position
Listed on 2020-08-07
Job specializations:
  • Customer Service/Help Desk
    Call Center, Customer Service Internship, Customer Service Rep, Entry Level Customer Service
Job Description & How to Apply Below
WHY WORK DIRECTLY WITH A RECRUITMENT AGENCY?

Free of charge for all candidates, with years of experience or just graduated from high school, our team will deliver the best service possible, helping you finding the next big job opportunity.

From understanding what you are looking for, presenting you details about our vacancies, sending your application across, preparing you for interviews... We will be here every step of the way until you get the job!

Currently searching for native ENGLISH speakers for a Customer/Technical Support position, to join our client in Athens.

Should you be born in the UK, Canada, South Africa, Australia or USA, please don't hesitate!

Main responsibilities:

Identify and assess customer’s need to achieve satisfaction.
Handle and resolve client’s problems via phone, chatting and emails.
Provide accurate and valid information by using the right tools.
Communicate clearly and gently with all consumers.
Follow communication procedures, guidelines and policies.
Position Requirements
High School
Requirements:

You need to like to work with people and surrounded by people
You need to be energetic, willing to work in shifts and give your best
You need to be curious about an international experience and keen of going abroad
Have developed communication and soft skills.
Have advanced Tech skills. Be fluent in  English.
Be capable of handling stressful situations and demanding clients.
The company will help you with a relocation package!
Additional Information / Benefits
Beside the salary, they also have performance bonus, benefits and all the cool perks.

• They have 30 different languages within the company
• Employees have the possibility of career progression, after 6 months in the company they can apply for internal vacancies such as Supervisor, Trainer, QA, etc
• They have a ‘Welcome team’ within the HR department that provides all help needed to employees in order to settle down in Greece: finding flat, opening bank account, Social Security, etc.
• They have some benefits and social activities: Carnival party, Christmas party, small trips to Ski for instance, Music festivals, some activities for specific communities such as Hebrew & Arabic, etc
• Biggest teams: German, English, French and Scandinavian
Contact Information
Contact Name: SpotOn Connections
Preferred method of contact: Email with CV via Application Box below.
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