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Dutch Customer Support Agent

Job in Prague - Czech Republic
Posted by SpotOn Connections
Full Time position
Listed on 2019-05-30
Job specializations:
  • Customer Service
    Call Center, Customer Service Rep, Entry Level Customer Service
  • Language/Multilingual
    Dutch Speaking
Job Description & How to Apply Below
DUTCH CUSTOMER SERVICE AGENT

Responsibilities:
Complex “before-flight” care
Communication with passengers via phone and e-mail in English and German language
Making flight bookings, changing existing reservations, support regarding online check-in
Reservation of special services for passengers (special meals, seats… etc.)
Daily use of reservation software (Oscar / Amadeus…)
Requirements:
Fluency in English and Dutch
Strong communication skills
Customer oriented attitude
Empathy, Energy, Diversity, Drive
Experience from call center or tourism is an advantage
Other European languages are welcomed
Position Requirements
High School,   Less than 1 Year work experience
Contact Information
Contact Name: Spot On Connections
Preferred method of contact: Email with CV via Application Box below.
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