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French​/English Customer Service Agent

Job in Prague - Czech Republic
Posted by SpotOn Connections
Full Time position
This Job Posting has Expired
Job specializations:
  • Customer Service
    Customer Service Rep, Entry Level Customer Service
  • Language/Multilingual
    English Speaking, French Speaking
Job Description & How to Apply Below
FRENCH AND/OR ENGLISH CUSTOMER SERVICE AGENT

Responsibilities:
Work for three different  airlines customers
Deliver top quality service for VIP passengers
Book flight tickets according to the internal airline procedures
Provide full customer support (Booking - Flying Blue – Luggage – Claims)
Handle passengers requests both by phone and email
Requirements:
Excellent level of English Language
Excellent level of French language is a must
Willingness to communicate and help customers
Solid knowledge of booking software such as Amadeus / Oscar
Professionalism, accuracy, punctuality and responsibility
Flexibility: service is provided 24/7
Position Requirements
High School,   1 to 2 Years work experience
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