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Technical Support with Swedish

Job in Prague - Czech Republic
Posted by Dorset Recruitment
Full Time position
Listed on 2020-02-25
Job specializations:
  • IT/Tech
    IT Support, Tech
  • Customer Service/Help Desk
    Remote Customer Service, Technical Support
Job Description & How to Apply Below
Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience

Opportunity to join a well known global company with genuine career prospects

In this role you will:
Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
Coordinate with other departments to resolve problems
Maintain regular contact with customers until the problem or question is resolved
Deal with occasional non technical issues as needed
Position Requirements
High School
We require:
Good English language, plus fluency in Swedish
Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply
Proactive personality
Excellent communication skills and a genuine desire to deliver world class customer service
Must have EU passport or Permanent Residency for the Czech Republic
Applications from people not already living in the Czech Republic but wanting to relocate here are welcome.



If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Paul or call on +420 727 820 760
 
Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.


I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.
Required Language Skills:
  • English - Very good
  • Swedish - Very good
Additional Information / Benefits
We offer:
Relocation assistance available
Very good starting salary
Genuine chance to grow and develop your career long term
Ongoing training, including structured long term skills building plans
Modern, multicultural working environment
Security of working for a stable and growing international company
Contact Information
Contact Name: Dorset Recruitment
Preferred method of contact: Email with CV via Application Box below.
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