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IT Service Desk Administrator

Job in Prague - Czech Republic
Posted by SpotOn Connections
Full Time position
Listed on 2021-01-19
Job specializations:
  • IT/Tech
    IT Consulting, IT Support, IT Project Manager, IT Graduate
  • Software Development
    IT Project Manager
Job Description & How to Apply Below

Do you meet the requirements?

The IT support team is responsible for end-user support and maintenance of various desktop/infrastructure related systems and processes including Windows domains and phone systems and devices.

Among others, you will be entitled to provide technical support to users via ticket system, phone calls, chat, emails and covering hardware and software products, miscellaneous IT related tasks, assigned as needed by manager.


Windows 7 / Windows 10 and Microsoft product 1st line troubleshooting
Knowledge and interest at least in one of the following areas: Active Directory, Exchange 2013/2016, Office 365, Skype for Business, End-user OS (Windows)
Basic hardware knowledge of PCs, laptops etc.
Basic customer configuration of Outlook, laptops and desktops
Team worker with good communication skills
Responsible, motivated, mobile and flexible
Able to learn and adapt in rapidly changing environment
Professional and customer focused work ethic (role will entail having to interact with key senior management)
Flexibility in working hours – often providing cover until 7pm, but also must be flexible in terms of hours of work around the needs of the business
Capable of lifting and moving PCs, IT equipment etc.
Fluent in Czech and English languages is mandatory
Position Requirements
High School, Less than 1 Year work experience
Contact Information
Contact Name: SpotOn Connections
Preferred method of contact: Email with CV via Application Box below.
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