AI Technical Lead Manager

Position: AI Technical Lead Manager Role at Point
Elevate your career as a Technical Lead Manager at Point, operating 100% remote in Canada. Lead a team focused on creating impactful AI solutions for homeowners.

Point is on the lookout for a Technical Lead Manager to design and implement AI-driven customer experiences. You will oversee a senior team that develops and improves systems for direct homeowner interaction. This is your chance to shape the technical architecture and guide product integrations with various teams.

Key Responsibilities:

• Define and direct AI technical strategy for customer engagement

• Own the roadmap for AI conversation agents

• Engage in coding and troubleshooting

• Identify AI applications to streamline operations

• Set and analyze success metrics for AI agents

Requirements:

• 7+ years in software engineering with leadership experience

• Proven track record in LLM and conversational AI

• Experience in customer product delivery from design to deployment

• Strong expertise in system architecture and design

• Degree in Computer Science, Engineering, or equivalent

Lead the charge in AI innovation and customer service enhancement at Point.
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