ARG Sales Associate​/Cashier Part Time

About Ace Retail Group

A division of Ace Hardware Corporation, Ace Retail Group (ARG) operates several Ace brands and is one of the largest hardware retailers in the United States.

The Sales Associate will assist in receiving, stocking, pricing merchandise, and maintaining a clean, orderly presentation and overall store cleanliness.

• Customer Service
  • Provide a positive representation of Westlake Ace Hardware.
  • Proactively assist customers in solving problems.
  • Greet customers entering and throughout the store.
  • Thank customers when finished and when leaving the store.
  • Possess a friendly outgoing demeanor; work well with customers and associates.
  • Ensure all pages and calls are answered promptly, courteously, and effectively.
  • Forward any customer complaint that cannot be handled to a member of management.
  • Possess strong product knowledge and knowledge of store layout.
  • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
• Store Operations
  • Assist in creating a positive, professional and safe work environment.
  • Assist with receiving, checking in, and stocking merchandise throughout the store.
  • Assist with maintaining back‑stock levels.
  • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room, and outdoor merchandise area.
  • Assist with providing a clean and orderly sales floor, including end‑caps and ad merchandise.
  • Assist with merchandise resets throughout the store.
  • Provide assistance to Department Specialists with price changes and special orders.
  • Ensure signage is current throughout the store.
  • Operate forklift with proper training.
  • Communicate any Store Support Center issue to the General Manager for follow‑up.
  • Communicate any merchandising, cost control, or sales idea to the General Manager.
  • Participate in store meetings.
  • Be professional in appearance and actions.
  • Perform all other duties as assigned.
• Other Essential Requirements
  • Incorporate core values of WINNING, EXCELLENCE, LOVE, INTEGRITY, GRATITUDE, HUMILITY, and TEAMWORK into daily interactions.

• High School diploma or GED equivalent.
• Formal retail experience preferred.
• Ability to stand, walk, lift (up to 25 lbs), and climb.

Pay rate: $12.00 – $14.00 per hour.

Ace Retail Group is committed to a policy of promoting equal employment opportunities and preventing discrimination on the basis of race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, and military discharge.